La Marzocco Strada - 2 Group Coffee Machine

Installation

New commercial kitchen equipment typically comes with at least a one-year manufacturer’s warranty.

Make sure you hang onto the paperwork, including the warranty documents, that comes with your equipment.

If your equipment develops a covered fault within the warranty period, please contact the dealer who supplied it.

They’ll help you arrange a free repair, replacement, or refund.

Once the equipment is out of warranty, customers are responsible for meeting any repairs costs.

Rest assured that, if your equipment develops a fault or breaks down after its warranty has expired, we can help you quickly find a repairer or source a replacement machine in as little as a day.

If your circumstances have changed or the equipment no longer suits your needs, you may be able to return it to us.

The following table shows you which products allow you to return equipment.

^ If you don’t exercise any of your end-of-term options, you can continue renting month-to-month for as long as you need to. You can still return the equipment at any time.

We require four weeks’ notice of your intention to return the rental equipment. Customers are responsible for transporting the rental equipment to us as well as the cost for us to clean and service the returned equipment so it can be certified and remarketed. See our cleaning-and-servicing fees (PDF).

For more information, see our ‘Delivery and returns’ web page.